about
crisis resolve group

The Crisis Resolve Group helps leaders and organizations perform when the stakes are real—when the situation is ambiguous, the pressure is public, and decisions cannot wait.

Our work sits at the intersection of crisis governance, emergency management, executive decision-making, and operational command—because most failures aren’t caused by a lack of effort. They’re caused by unclear authority, delayed escalation, competing priorities, and leadership teams operating without a shared decision framework.


We build executive-level crisis readiness by strengthening the three things that determine outcomes in high-consequence events:

• How risk is recognized early
• How authority is established and decisions are made
• How organizations stabilize operations, protect trust, and recover stronger


Crisis leadership is not a plan. It’s a practiced decision system.

about us

To help executive teams and governing bodies recognize threats sooner, respond with unity and speed, and resolve crises with measurable outcomes—protecting people, continuity, reputation, and long-term resilience.

Our Mission

Our Approach: Recognize • Respond • Resolve

Recognize: 
We improve early-warning capability and escalation discipline—so weak signals don’t become catastrophic surprises.

Outputs: trigger points, benchmarks, risk ownership, executive dashboards, and decision thresholds.

Respond: We align authority and decision rights under pressure—so leaders move from coordination to command and clarity.

Outputs: crisis leadership operating model, role clarity, executive decision rhythms, CMT design/stand-up, and simulations.

Resolve: We convert lessons into execution—so after-action insights don’t die in binders and committees.

Outputs: after-action to action implementation, governance improvements, readiness KPIs, and operational reforms.



We have commanded active incidents, managed 911 centers and emergency operations centers, led investigations, navigated public scrutiny, briefed elected officials, and testified before government bodies.

We understand what happens when systems are strained and decisions must be made in minutes—not weeks.
That “boots on the ground” experience changes everything.

It means we don’t just design plans.

We build leadership capacity under pressure.
We align decision-making authority before confusion sets in.
We prepare organizations for the realities of crisis—not the theory of it.

At The Crisis Resolve Group, we integrate operational experience with executive-level strategy to help organizations Recognize risk early, Respond with clarity, and Resolve with accountability.

Because in a crisis, credibility cannot be outsourced.


The Crisis Resolve Group was built on a simple belief: crisis leadership should be taught by those who have lived it.

Our team is not comprised of career consultants or theoretical advisors. We are former commanders, investigators, cyber specialists, legal strategists, public information officers and government leaders who have operated in the most demanding environments in the country. Our professionals come from some of the busiest fire departments, law enforcement agencies, cyber security operations, legal institutions, and government organizations in the United States.


 

The Crisis Resolve Group

Our Team

Whether you are facing an emerging risk, preparing for a known seasonal threat, or recovering from a disruptive event, we help leadership teams operate with clarity, speed, and control.

• Executive Crisis Leadership Assessments
• Governance & Readiness Audits
• Crisis Management Team Design & Stand-Up


• Board & Executive Briefings / Simulations
• Crisis Advisory Retainers
• After-Action to Action Implementation


The Crisis Resolve Group supports clients through:

our work

• health care, utilities, transportation & 
   large, venues 

• local, state government &
   critical infrastructure 

• Universities  & higher education systems

• Corporate leadership teams & boards

We work with organizations where leadership decisions carry public, operational, and reputational consequences, including:

our clients 

Why Clients Choose Us

They want:

• Executive-ready systems, not theory
• Authority clarity, not committee paralysis
• Operational realism, not tabletop theater
• Measurable readiness, not “we think we’re prepared”

We design readiness that holds up in the real world—because crises don’t care about org charts.



Clients bring us in when they need more than compliance checklists or plan rewrites.

The Crisis Resolve Group is led by Rick Crawford, a nationally recognized crisis leadership expert with more than three decades of command and executive experience leading high-consequence operations in complex environments.

Rick’s background blends frontline incident command, executive crisis coordination, interagency governance, and systems-level readiness design. He has led organizations through wildfires, infrastructure failures, critical incidents, and multi-agency crisis operations—and helps leadership teams translate experience into repeatable decision advantage.

Leadership

Let’s talk about your current readiness, your highest-risk scenarios, and the fastest path to improving decision performance.

Ready to strengthen leadership under pressure?

When disruption hits, your leaders won’t be meeting for the first time in the crisis.
They’ll already know the system, the triggers, the roles, and the decisions that matter.

Our work delivers a simple promise:

The Outcome